EMPLOYEE EXPECTATIONS | Boston Consulting Group | Decoding Global Talent 2024 - How Work Preferences Are Shifting in the Age of GenAI | A 36-page report on global trends in workers’ preferred ways of working, including their expectations of employers.
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“Job seekers are acutely aware of their value, with more than 60% believing they have the upper hand in labour market negotiations”.
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Talent as a Critical Resource: Despite technological, geopolitical, and demographic disruptions, talent remains scarce. Low unemployment rates and talent shortages underscore the importance of understanding workforce preferences.
Job Seekers' Confidence: Over 60% of job seekers feel they have the upper hand in labour market negotiations, reflecting strong confidence in their value.
Importance of Job Security and Development: Workers increasingly seek jobs that offer security and opportunities for learning and development, alongside traditional priorities like work-life balance, financial compensation, and workplace relationships.
Adoption of GenAI: Nearly 40% of workers regularly use GenAI tools for significant tasks, with higher adoption rates in emerging economies. This reflects a growing acceptance and utilisation of AI technologies in the workplace.
Reskilling Needs: While only 5% of workers fear job replacement by GenAI, 60% expect to need significant reskilling. Many workers require guidance on which skills to develop to remain competitive.
Employer Strategies: To attract and retain talent, employers must offer robust reskilling programs, anticipate technological impacts, and foster value-driven cultures. Personalised recruitment processes are also crucial.
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